About SmartWorking
For more than 20 years our founder worked with international developers but never imagined anything like the COVID pandemic would come up with huge losses.
Losses that the IT industry made during the pandemic by paying high salaries to their local employees who were not ever performing satisfactorily compared to many international developers.
What this job can offer you
This is an exciting time to join the growing Data Team at SmartWorking, which today consists of over 15 Data Engineers, Analytics Engineers and Data Analysts spread across 10+ countries. Throughout the team we're focused on driving business value through impactful decision making. We're in a transformative period where we're laying the foundations for scalable company growth across our data platform, which truly serves every part of the SmartWorking business. This team would be a great fit for anyone who loves working collaboratively on challenging data problems, and making an impact with their work. We're using a variety of modern data tooling on the AWS platform, such as Snowflake and dbt, with SQL and python being extensively employed.
Senior Data Analyst, Product Analytics is a key hire for our Data Analytics team. This individual will help spearhead our team’s partnership with the Product organisation at SmartWorking, building relationships, generating insights, guiding product decisions, and enhancing user experiences. The ideal candidate should have a strong analytical mindset, excellent communication skills, and a history of providing actionable insights that influence product strategy and performance, which will shape the future of SmartWorking.
What you bring
- Significant experience working closely with product development teams, defining and delivering insights and analysis for digital products, and impacting key product decisions
- Extensive familiarity with event tracking taxonomy design, event tracking tools such as Rudderstack or Segment, and product analytics visualization tools like Mixpanel or Amplitude
- Strong knowledge of product metric design frameworks and implementation, assisting and enabling product teams throughout the lifecycle of measurement of their KPIs
- Excellent problem-solving skills and attention to detail, with the ability to translate complex data into actionable insights and recommendations
- Ability to build effective relationships and collaborate with product leadership
- Familiarity with data visualization tools like Metabase or Looker
- Proficiency in SQL and dbt. Python is a plus.
- Excellent communication and ability to document processes for both business and technical audiences
- Strong organizational and project management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment
- You are a kind, empathetic, and patient person
- It's not required to have experience working remotely, but considered as a plus
- Writes and speaks fluent English
Key Responsibilities
- Collaborate with cross-functional teams including product managers and engineers, to define analytics requirements and prioritize initiatives
- Spearhead efforts to define and implement a robust product metrics framework, to proactively measure and report the performance of key product lines and features
- Contribute to our education and enablement efforts so that Product teams are able to implement and QA event taxonomies following well-defined best practices, and are able to self-serve insights on customer and user behaviour
- Analyze large datasets to extract actionable insights related to user behaviour, product usage, and feature performance
- Develop and maintain KPIs and dashboards to monitor product metrics and identify insights
- Work alongside data engineers, analytics engineers, and data analysts to collect the right data, to build out our data warehouse in dbt, and to properly deliver product models and metrics
- Mentor and support junior analysts by providing guidance, sharing best practices, and promoting a culture of continuous learning and development
Practicals
- You'll report to: Manager, Data Analytics
- Direct reports: None
- Team: Engineering - Data
- Start date: As soon as possible
Application process
- Interview with recruiter
- Interview with manager
- Home assignment
- Interview with team members (no managers present)
- Interview with a director of analytics
- Prior employment verification check
Benefits
Our full benefits & perks are explained in our handbook at SmartWorkingsw.com/career. As a global company, each country works differently, but some benefits/perks are for all SmartWorkinger:
- Work from anywhere
- Unlimited personal time off (minimum 4 weeks)
- Quarterly company-wide day off for self care
- Flexible working hours (we are async)
- 16 weeks paid parental leave
- Mental health support services
- Stock options
- Learning budget
- Home office budget & IT equipment
- Budget for local in-person social events or co-working spaces
How to apply
- Please fill out the form below and upload your CV with a PDF format.
- We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at SmartWorking.
- If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.